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Return policy
Our plants are carefully nurtured in optimal growing conditions to ensure their health from selection to delivery. Our aim is to guarantee your garden's quality by offering premium trees and plants. If you have any concerns about your delivery, please contact us within 48 hours via email. Before attempting to return perishable items such as plants and trees, kindly seek approval from our customer service team. Once items have been unpacked or planted, they are no longer eligible for return. It's important to understand that minor natural color variations or fallen leaves do not constitute damages.